The Era of Specialized AI - Part II
Part II: The Reality - These Are Early Days of Model Proliferation
We are in the very early stages of model proliferation, with hundreds of AI breakthroughs expected in the coming months and years. This is similar to when businesses transitioned from paper-based accounting to spreadsheets in Microsoft Excel. Two decades later, there are still businesses that run on Excel sheets loosely cobbled together where a software application could generate significant operational cost savings and efficiency. But that ship has sailed, and many businesses struggled to manage and went out of business because they put off their digital modernization for years. I personally witnessed this during my career in retail with a long list of retail businesses that evaporated over a period of a couple of years because they couldn't provide a consistent experience to their customers online and in their stores. Your customers will expect intelligent services, AI-powered experiences and interactions, combined wi…